1. Introduction

Homestay UK (“we”, “us”, “our”) is a service delivered by Kingston Noble Ltd. We are committed to safeguarding your personal data and being transparent about how we collect, use, and share it.

2. Data We Collect

a. Information You Provide

• Personal details (name, contact info) for registration, bookings, or enquiries
• Identification or background verification data (e.g., passport, DBS checks)
• Billing/payment information if applicable

b. Automated & Technical Data

• Usage data (e.g., IP address, browser type, pages visited)
• Cookies and similar technologies for site functionality and analytics

c. Third‑Party Data

• Data from background-check providers and regulatory authorities
• Information you share via social media logins (with your consent)

3. How We Use Your Data

We process your data for these purposes:

• To deliver services you request (i.e., arranging homestays)
• To manage account registration and customer support
• For legal compliance (e.g., DBS checks, audit trail)
• To conduct internal analytics and improve our service
• With your permission, for marketing communications
• Where legally required, to comply with court orders or investigations

4. Legal Basis for Processing

Under UK GDPR, we rely on:

• Contractual necessity – to fulfil your homestay arrangement
• Legal obligation – e.g., regulatory compliance
• Consent – e.g., for marketing emails
• Legitimate interests – e.g., fraud prevention, service improvement

5. Data Sharing

• Service providers (e.g., payment processors, cloud hosting, background-check agencies)
• Regulatory bodies (e.g., CQC, Ofsted), if required
• Affiliates – Kingston Noble and its controlled subsidiaries
• Professional advisors (e.g., lawyers, auditors)
• In legal scenarios, where disclosure is mandated

6. International Transfers

We may transfer data to locations outside the UK (e.g., cloud servers, international providers). Such transfers are protected by:

• Adequacy decisions
• Standard contractual clauses, and/or
• Other lawful safeguards

7. Data Retention

• Personal data is kept as long as necessary for service provision/legal obligations.
• Usage data retained for a limited period for analytics or security.

8. Cookies & Tracking

We use cookies and similar tools for:

• Essential site functions
• Remembering your preferences
• Analytics and improving site experience

You may reject or delete cookies, but certain functions may then not work.

9. Your Rights

Under UK GDPR, you have rights to:

• Access, rectify, erase your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Lodge complaints with the UK Information Commissioner’s Office

10. Security

We implement industry-standard technical and organisational measures to protect your data, though no system is completely secure

11. Marketing Preferences

You can opt in/out of marketing messages. You may withdraw consent at any time via email or by using links in the communications.

12. Children & Safeguarding

We do not knowingly process data from anyone under 13. Where we do handle data of minors (e.g., under 18 in care settings), it’s strictly for safeguarding and regulatory reasons.

13. Third‑Party Links

Our website may link to other sites. We’re not responsible for their policies. Please review theirs directly

14. Policy Updates

We may update this policy; changes will be visible on our site. For significant updates, we’ll provide prominent notice or email you.

15. Contact Us

For questions or GDPR requests, contact us at:
Kingston Noble Ltd
Email: info@kingstonnoble.com
Phone: 0121 368 0900
Office: 120 Vyse Street, Birmingham, B18 6NF

Effective Date: 14 June 2025